About Us
ElmoPet is a sub-brand of Shanghai QiuChong Trading Co., Ltd.(上海秋宠贸易有限公司), which focuses on providing a wide range of products for pets around the world.
As an emerging pet retailer in the industry, we are known by our retail customers for product quality, reliability and innovation. Our mission is to provide high-quality and super fun pet products for pet lovers all over the world, so that each product can bring your pet and you endless joy & comfort.
Our team consists of highly-skilled professionals and the most experienced pet lovers, who have a huge investment in the research of pet life, a passion for pet product manufacturing craftsmanship, and a commitment to provide excellent pet products and services. Equipped with many years of experience in the pet product and pet service industry, we ensure that each product we selected from our manufacturers is made to the highest standards. We are committed to constantly improving user experience and providing pet products with the most satisfactory quality and performance for our pet lovers.
If you are interested in our brand story, please go through the article below written by our founder.
Customer focus and constant pursuit of excellence are our core values. We prioritize collaboration and communication with customers, listen to their needs and feedback, and continuously improve our products and services. We strive to establish long-term partnerships with our customers and grow together with our customers. If you have any suggestions to our products or to our website, we are eager to know. Please do email us at customerservice@elmopet.com.
Thank you for choosing ElmoPet. We look forward to providing you with excellent products and services, so that you can enjoy unique fun and satisfaction in the world of pets. For any partnership opportunities, please feel free to contact us at social@elmopet.com.